Shipping Overview
We are committed to delivering your order with care and efficiency. Whether you're shopping for performance-driven footwear or everyday comfort, our team processes all orders within 1-2 business days (excluding weekends and holidays). Each item is meticulously inspected and packed to ensure it arrives in pristine condition, ready to support your active lifestyle or casual needs.
Shipping Timeframe
Processing typically takes 1-2 business days. Delivery times vary based on your location and selected shipping method. While most orders arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. Seasonal peaks (e.g., holidays) may also extend transit times slightly.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): Applies to orders totaling $0–$60; shipping cost $15.
Free Shipping (10-15 Business Days): Applies to orders totaling $60–$9,999; shipping cost $0.
Shipping Regions
We currently ship to most countries worldwide, including the United States, Canada, the UK, and EU nations. Some remote areas or regions with shipping restrictions may not be eligible for delivery. During checkout, enter your address to confirm availability. For inquiries about specific destinations, contact us at
[email protected].
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. If you haven’t received this email within 3 business days, check your spam folder or log in to your account for updates. For real-time tracking, use the carrier’s website with the provided tracking number.
Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays due to weather, customs, or carrier issues may arise. If your order hasn’t arrived within 5 days of the estimated delivery date, first track your package via the carrier’s system. For unresolved issues, contact our support team at
[email protected] with your order number, and we’ll assist promptly.
Customs & Import Duties
International orders may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These fees are the customer’s responsibility and are not included in the order total. We recommend checking your country’s regulations before placing an order. Note that customs processing times can vary and may delay delivery beyond our estimated timeframe.